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Please arrive at least 5 minutes before class starts to get your bike set up or to get situated on a mat.
If you are NEW to the studio, please arrive 10-15 minutes before class starts, as you will need to fill out an initial evaluation form, which will help instructors learn about your health history and any injuries you might have. The instructor will discuss modifications with you if needed.
Coming late into class disrupts the other participants and the instructor.
Once class has started, you will receive a 5-minute grace period or you may forfeit your spot.
Please silence or turn off your cell phone during classes.
Perfekt Pilates, Perfekt Barre and Yoga are done with bare feet or socks.
Cycling classes require gym shoes or cycling shoes with cleats. The style utilized on our bikes is a two-holed Shimano-style SPD cleats.
When you reserve an appointment time, it is our responsibility to provide you with excellent training in a professional and timely manner. As a service based business, our trainers are paid per session. It is our policy to collect full payment for cancelled or missed appointments that are not cancelled with 24-hours notice for private training and 12-hours notice for group fitness or cycling classes.
Because our packages NEVER EXPIRE and we allow you to return to the studio even after an extended absence, we have a NO REFUND POLICY. All sales are final.